Quality | 2009.09.23
SPEAKER ALERT: Industry Experts to Examine the Evolution and Impact of Next-Generation Interaction Analytics, Quality Assurance and Social Media in Today’s Customer Service and Public Safety Operations
MELVILLE, N.Y.--(BUSINESS WIRE)--Verint® Systems Inc. today announced its participation at several upcoming conferences and events, including those taking place during TELUS’ Customer Experience Management Virtual Conference and APCO Canada 2009, as well as online webcasts with DMG Consulting and CRMXchange. During each, industry experts from Verint® Witness Actionable Solutions® will explore a variety of topics that span across customer service operations and social media,
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