Industry | 2009.10.19
Convergys Relationship Management Solutions Chosen by Leading Food and Drug Company to Improve Customer Service Experience
CINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today that one of Fortune’s Top 10 food and drug companies with thousands of locations has signed a contract for Convergys’ industry-leading customer management solutions. The company will use Convergys’ expertise to drive its corporate wide objectives of redefining the customer experience and enhancing customer satisfaction when customers visit the store or cal
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