Industry | 2010.01.22
Company Profile for Customer Operations Performance Center, Inc.
--(BUSINESS WIRE)--As the world\'s leading authority on customer contact center and vendor management operations, we define the industry standards for call center excellence. Our COPC® Family of Standards is the industry\'s only proven set of global best practices designed to slash costs, improve efficiency, boost client satisfaction and build the bottom line. Since 1996, COPC Inc. has helped more than 1,200 organizations in 50 countries maximize their operations and transform their cultures
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