Industry | 2015.04.22
Concerns Over High Client Attrition to Drive the Customer Relationship Management Software Market, According to a New Report by Global Industry Analysts, Inc.
GIA announces the release of a comprehensive global report on Customer Relationship Management (CRM) Software. The global market for Customer Relationship Management (CRM) Software is projected to reach US$48.4 billion by 2020, driven by growing concerns among enterprises over high customer attrition rates against a backdrop intensifying competition and breaking down of the bonds of customer loyalty.
(PRWeb April 22, 2015)
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