Quality | 2009.08.27
ITIL 3 helping IT transform into matu... - IT-Director.com
| ITIL 3 helping IT transform into mature business units IT-Director.com ... as well as co-author of ITIL Version 3 Glossary ; and Ashley Hanna, business development manager at HP and also a co-author of ITIL Version 3 Glossary . ... Doctor, I have a pain in my IT organisation… IT Service Desk experts urge data strategy best pr... |
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