Bruce Belfiore, Senior Research Executive at the Center for Customer-Driven Quality (founded at Purdue University) and CEO of BenchmarkPortal, announced his keynote for the 5th Global Contact Forum, March 11th and 12th, 2014. Mr. Belfiore, a Harvard Alumni, has worked with corporations, organizations, governments and many of Fortune 500 global corporations on customer service.
(PRWeb October 25, 2013)
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