Quality | 2015.06.02
Samsung Electronics America Announces Michael Lawder as Senior Vice President of U.S. Customer Service
RIDGEFIELD PARK, N.J.--(BUSINESS WIRE)--Samsung Electronics America, Inc. has announced that Michael Lawder has joined the company as the Senior Vice President of its Customer Service Division, effective June 1st. In the role, he will oversee all U.S. customer service operations, including contact centers, field and depot operations, walk-in support locations, parts supply and quality assurance. “At Samsung we aspire to provide best-in-class support to all of our customers anytime, anywhere,” s
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