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Technology | 2009.09.15

Duke Energy Selects Convergys to Support Smart Grid Initiative with Precedent-setting Smart Customer Information System

CINCINNATI--(BUSINESS WIRE)--Duke Energy (NYSE: DUK), the third largest electric power holding company in the United States, and Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today that they have entered into an agreement to provide an innovative next generation billing and customer management solution to support the rapid advance of smart grid technology and enable a richer, more effective customer service experience for utility customers. Convergys wi

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