Just last month, the Federal Trade Commission (FTC) proposed a “click-to-cancel” provision to their Negative Option Rule, requiring retailers to make it just as easy for their customers to cancel a recurring subscription as it was when they initially subscribed. According to dispute experts at Chargebacks911, the world’s first chargeback and remediation technology platform, merchants should take action now to streamline their subscription cancellation process and invest in tools that provide more self-service options for reactivating subscriptions and managing automated billing schedules.
(PRWeb April 24, 2023)
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