Technology | 2015.06.17
International Telecommunications Provider to Enhance Customer Engagement with Verint Branch Solutions
MELVILLE, N.Y.--(BUSINESS WIRE)--Verint® Systems Inc. (NASDAQ: VRNT) today announced that a leading international telecommunications operator extended its investment in Verint solutions and is now implementing these technologies to help optimize customer engagement. The organization will leverage the software to help decrease customer wait times and better balance workload and staffing across its branch locations. Upon completion of its current implementation and rollout, the branch recording a
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