Training | 2013.09.03
Movistar Implements Gamification Project to Optimize Their Call Centers with the Help of PlayVox
Movistar, like other Telecommunication businesses, outsources customer service, depositing this great responsibility on 7 Call Center providers located in Chile, Colombia and Peru. With more than 3,000 active agents working from different countries, Movistar wanted a single platform where, on one hand, unified the training content for their trainers, and the other, served as a social collaboration network and motivate those who are responsible in training their agents.
(PRWeb September 02, 2013)
Read the full story at http://www.prweb.com/releases/2013/9/prweb11078492.htm
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Instagram is adding automatic in-app text translation - The Verge views: 1608
Instagram is adding automatic in-app text translation - The Verge views: 1511